Privacy policy

Effective Date: May 6, 2026

At Mediwares, we value your privacy and are committed to protecting your personal information. As a provider of medical equipment and healthcare products, we understand the importance of maintaining transparency and security when handling customer information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through the official Mediwares website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Order and purchase details

This information is collected when you:

• Place an order
• Contact our support team
• Subscribe to updates or newsletters
• Create an account on our website

Payment Information

Payments are processed through secure third-party payment providers. Mediwares does not store or directly access your full credit card or payment details.

Payment information is used only for:

• Processing transactions
• Preventing fraudulent activity
• Completing authorized purchases

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referral source

This information helps us:

• Improve website performance
• Enhance user experience
• Monitor website security and functionality

2. Cookies & Tracking Technologies

Mediwares uses cookies and similar technologies to improve website functionality and user experience.

Cookies may be used to:

• Remember user preferences
• Maintain shopping cart functionality
• Analyze website traffic and performance

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

3. How We Use Your Information

We use the collected information to:

• Process and deliver orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our products, services, and website experience
• Respond to inquiries and requests
• Send promotional communications only if you choose to receive them
• Prevent fraudulent or unauthorized activity

4. Sharing of Information

Mediwares does not sell, rent, or trade your personal information to third parties.

We may share limited information with trusted service providers only when necessary to operate our business, including:

• Payment processing providers
• Shipping and delivery partners
• Website and technical service providers

These providers are authorized to use your information only for services related to Mediwares operations.

We may also disclose information if required by law or to protect our legal rights, customers, or business operations.

5. Data Security

We implement reasonable administrative, technical, and security measures to protect your personal information against unauthorized access, misuse, or disclosure.

While we work to maintain secure systems, no method of online transmission or electronic storage can be guaranteed to be completely secure.

6. Children’s Privacy

Our website is intended for users aged 13 and older.

Mediwares does not knowingly collect personal information from children under the age of 13. If such information is identified, we will take appropriate steps to remove it.

7. Your Rights & Choices

You may:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of eligible personal information
• Unsubscribe from marketing communications at any time

To make a request, please contact us at support@mediwares.com.

8. Policy Updates

Mediwares may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page along with the revised effective date.

9. Business & Contact Information

Business Name: Mediwares
Website: Mediwares.com
Email: support@mediwares.com
Phone: (888) 899-9022

Business Address:
100 Galleria Pkwy #4500
Atlanta, GA 30339
United States

Working Hours: Monday – Friday, 8:00 AM – 5:00 PM (EST)

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at:
support@mediwares.com